Change search
ReferencesLink to record
Permanent link

Direct link
Communication Quality: Towards an Intersubjective Understanding of Quality
University of Borås, School of Business and IT.
2000 (English)Report (Other academic)
Abstract [en]

The aim of the paper is to discuss the concept of communication quality in the context of the business process. The basic idea behind the concept of communication quality is that high quality communication id equal to a meaningful use of language. This implies that the concept off communication quality will be grounded in the philosophy of language and foremost in speech-act theory and is focused on the intersubjective and social aspects of quality in the business process.

Place, publisher, year, edition, pages
School of Business and Informatics, University College of Borås , 2000.
, No 02 Spring 2000
Keyword [en]
communication, quality, business process, business relationship, social interaction
National Category
Computer and Information Science
URN: urn:nbn:se:hb:diva-4248Local ID: 2320/2126OAI: diva2:883629
Available from: 2015-12-17 Created: 2015-12-17

Open Access in DiVA

fulltext(321 kB)309 downloads
File information
File name FULLTEXT01.pdfFile size 321 kBChecksum SHA-512
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Eriksson, Owen
By organisation
School of Business and IT
Computer and Information Science

Search outside of DiVA

GoogleGoogle Scholar
Total: 309 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 11 hits
ReferencesLink to record
Permanent link

Direct link