Communication Quality: Towards an Intersubjective Understanding of Quality
2000 (English)Report (Other academic)
The aim of the paper is to discuss the concept of communication quality in the context of the business process. The basic idea behind the concept of communication quality is that high quality communication id equal to a meaningful use of language. This implies that the concept off communication quality will be grounded in the philosophy of language and foremost in speech-act theory and is focused on the intersubjective and social aspects of quality in the business process.
Place, publisher, year, edition, pages
School of Business and Informatics, University College of Borås , 2000.
, No 02 Spring 2000
communication, quality, business process, business relationship, social interaction
Computer and Information Science
IdentifiersURN: urn:nbn:se:hb:diva-4248Local ID: 2320/2126OAI: oai:DiVA.org:hb-4248DiVA: diva2:883629