Change search
ReferencesLink to record
Permanent link

Direct link
Om New Public Management i offentliga organisationer: En fallstudie om Kalmar kommuns missbruk- och beroendevård
Linnaeus University, Faculty of Social Sciences, Department of Social Work.
2015 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The aim of the study is to gain an understanding regarding the implementation of New Public Management in the public sector’s human service organizations. New Public Management (NPM) originates from the private sector and began at the early 1980s to permeate the public sector. NPM had a huge breaktrough and currently form many organizational bases and structures in the public sector. The implementation of NPM in public organizations has resulted in various problems. Old structures were demolished to be replaced by new structures, which resulted in a change of circumstances for everyone involved in the organization.


The study has a qualitative approach and was designed as a case study. To obtain empirical material I used semi-structured interviews. I analyzed the empirical material using New Public Management, which is included in the new institutional theory. The result made it visible that public reforms are inevitable. Organizations are dependent on its environment and as the environment change the organization must change with it to survive. The result also showcased the conflict, affected by the reform, in which difficulties with leadership, communication, employees’ involvement and adaptability arose. Preventing these negative effects requires an organization that is structured in a way that advocates change and reforms. 

Place, publisher, year, edition, pages
2015. , 47 p.
Keyword [en]
New Public Management, public sector, change, reform, social services
Keyword [sv]
New Public Management, offentliga sektorn, förändring, omorganisering, socialtjänsten
National Category
Social Work
URN: urn:nbn:se:lnu:diva-47092OAI: diva2:868090
Educational program
Social Work Study Programme, 210 credits
Available from: 2015-11-09 Created: 2015-11-09 Last updated: 2015-11-09Bibliographically approved

Open Access in DiVA

fulltext(519 kB)60 downloads
File information
File name FULLTEXT01.pdfFile size 519 kBChecksum SHA-512
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Köhler, Heidi
By organisation
Department of Social Work
Social Work

Search outside of DiVA

GoogleGoogle Scholar
Total: 60 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 331 hits
ReferencesLink to record
Permanent link

Direct link