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Designing a preventive health application: How to motivate and empower users
KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
2015 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
Designprocess av en beteendeförändrande hälsoapplikation : hur man designar för att stärka och motivera användare (Swedish)
Abstract [en]

As the research field about persuasive technologies is growing there is a need to consider how we design motivating tools that empower users. This paper aims to raise this discussion by analysing the Motivational Technologies framework. With a Research through Design approach, a case about designing a preventive health application for individuals with rheumatoid arthritis is used as an example to drive the discussion. Through interviews, workshops and prototyping, three design concepts were developed: All in One, Healthie and Three Coaches. Findings from the design process support that for building self-determination, the three key aspects customization, navigability and interactivity from the framework could be important. However, the findings also highlight that other aspects, such as transparency, handling of relapses and encouragement are important to consider and that a critical view of social interaction is needed. Thus, the analysis provides new perspectives to the on-going discourse and shows that the framework needs nuancing. 

Abstract [sv]

I takt med att det blir allt vanligare med teknik för att främja beteendeförändringar är det viktigt att diskutera hur sådan teknik kan designas på ett sätt som stärker och motiverar användare. Syftet med denna artikel är att genom en analys av ramverket Motivational Technologies lyfta denna diskussion. Som utgångspunkt för diskussionen används en designutmaning som innefattar design av en livstilsförändrande applikation för att förebygga ledgångsreumatism. Genom intervjuer, idéseminarier och skapandet av prototyper togs tre designkoncept fram: All in One, Healthie och Three Coaches. Resultatet av designutmaningen stödjer att ramverkets huvudaspekter customization, navigability och interactivity är viktiga. Däremot visar resultatet även att andra aspekter, så som transparens, hantering av återfall och uppmuntran är viktiga att ta hänsyn till och att ett kritiskt perspektiv på social interaktion behövs. Därmed bidrar analysen med nya infallsvinklar till den pågående diskursen och visar att det studerade ramverket bör nyanseras.

Place, publisher, year, edition, pages
2015.
Keyword [en]
Design, persuasive technology, behavioural change, lifestyle change, health interventions, captology, rheumatoid arthritis, research through design
Keyword [sv]
Design, beteendeförändrande design, ledgångsreumatism
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:kth:diva-175992OAI: oai:DiVA.org:kth-175992DiVA: diva2:865114
External cooperation
Ocean Observations
Subject / course
Human - Computer Interaction
Educational program
Master of Science in Engineering - Media Technology
Supervisors
Examiners
Available from: 2015-11-18 Created: 2015-10-26 Last updated: 2015-11-18Bibliographically approved

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CiteExportLink to record
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