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Vi bråkade och fick en miljon: Socialsekreterares motståndsstrategier mot hög arbetsbelastning
Stockholm University, Faculty of Social Sciences, Department of Social Work.
Stockholm University, Faculty of Social Sciences, Department of Social Work.
2015 (Swedish)Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesisAlternative title
We hassled and got a million : Social service workers resistance against a high work load (English)
Abstract [en]

This study aims to investigate individual and collective resistance strategies used by social service workers to improve their work situation. It also aims to describe what consequenses their acts of resistance has on an individual, collective and structural level. The study include ten qualitative interviews and three participating observations with social service workers within children and youth unit at the social Services in Stockholm County. The result is analysed with Hollander & Einwohners typology of resistance (2004). The study shows that speaking up towards high work load, union organization and to shift responsibility from the individual to the structural are powerfull ways to change the work load. This can lead to being seen as a trouble-maker, a vulnerable position in the workplace, but also to expanded resources like new positions. To take breaks, work slowly, a good atmosphere and overriding internal requirements for documentation are strategies that can bring stress and guilt but also make a great difference and bring understanding and support from the group. Covert resistance can lead to overt and individual resistance can lead to collective. The gist is that a rested social service worker can make a big difference to an experienced high work load.

Place, publisher, year, edition, pages
2015. , 58 p.
Keyword [en]
Social service workers, workplace resistance, strategies, overt, covert, consequenses
Keyword [sv]
Socialsekreterare, arbetsplatsmotstånd, strategier, öppna, dolda, konsekvenser
National Category
Social Sciences Work Sciences Social Work Sociology (excluding Social Work, Social Psychology and Social Anthropology)
URN: urn:nbn:se:su:diva-121471OAI: diva2:858746
Available from: 2015-10-12 Created: 2015-10-05 Last updated: 2015-10-12Bibliographically approved

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Department of Social Work
Social SciencesWork SciencesSocial WorkSociology (excluding Social Work, Social Psychology and Social Anthropology)

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