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Socialtjänst för utsatta barn: En kvalitativ studie om hur socialsekreterare upplever arbetetssituationen och hur den påverkar klientarbetet
Karlstad University, Faculty of Arts and Social Sciences (starting 2013).
Karlstad University, Faculty of Arts and Social Sciences (starting 2013).
2015 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Social services for vulnerable children : A qualitative study of how social workers perceive the works situation and how it affects client work (English)
Abstract [en]

The purpose of this study was to increase the understanding of how social workers in their work with vulnerable children are related to the work situation and how the work situations affect client work. To conduct the study a qualitative method was used. In total five professional social workers who works with vulnerable children was interviewed. The analyze method in this study was content analysis. The theoretical perspective in this study is human service organizations and the demand and control model. The result in this study shows that it is high strain work situations that have an impact on client work. Social workers are heavily loaded in their work, there are gaps in support from managers and its hard keep experience staff and recruiting new staff with sufficient experience. The result shows lack of resources which leads to at risk that it is not enough staff to take care of serious notifications. The results shows that social workers work situation leads to difficulty in performing work of a high quality and those children are at risk of suffering during the waiting period.

Abstract [sv]

Uppsatsens syfte var att öka förståelsen kring hur socialsekreterare i arbetet med barn och unga förhåller sig till arbetssituationen och hur de anser att den påverkar klientarbetet. I studien användes en kvalitativ metod och sammanlagt genomfördes fem intervjuer med yrkesverksamma socialsekreterare inom socialtjänstens område barn och unga. Innehållsanalys användes som analysmetod. De teoretiska perspektiven i studien är människobehandlande organisationer och krav- och kontrollmodellen. Studiens huvudresultat visar att arbetssituationen har en påverkan på klientarbetet på grund av att det är en påfrestande arbetssituation. Socialsekreterarna är tungt belastade, det finns brister i stöd från chefer samt att det finns svårigheter att behålla erfaren personal och rekrytera ny personal med tillräcklig kompetens. Resultatet visar avsaknad av resurser där det finns en risk att det inte finns tillräckligt med personal för att kunna hantera allvarliga anmälningar. Resultatet visar att socialsekreterarnas arbetssituation leder till svårigheter att utföra arbetet med en hög kvalitet och barn riskerar att fara illa under väntetiden.

Place, publisher, year, edition, pages
2015. , 43 p.
Keyword [en]
Social services, social workers, work situation, client work, children
Keyword [sv]
Socialtjänst, socialsekreterare, arbetssituation, klientarbete, barn och unga
National Category
Humanities
Identifiers
URN: urn:nbn:se:kau:diva-38092OAI: oai:DiVA.org:kau-38092DiVA: diva2:858483
Subject / course
Socialt arbete
Educational program
Bachelor of Science in Social Work (210 ECTS credits)
Supervisors
Examiners
Available from: 2015-10-22 Created: 2015-10-02 Last updated: 2015-10-22Bibliographically approved

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