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Identifying Mobile Phone Usability Issues in Informal Swedish Language Learning:What users think about it?
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Informatics and Media, Information Systems.
2015 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This thesis studies the usability issues of the mobile phone in informal Swedish language learning. The concept of usability is defined by expanding the technical usability attributes of Jakob Nielsen with other recent attributes derived from considering the technical aspects of mobile learning (m-learning). Thus, the ultimate structure of the usability factors that are discussed in this study consists of: accessibility, easy-to-learn, technical design, efficiency and satisfaction. With the support of the relevant previous literature and interview, we research this topic by considering the mobile-assisted language learning (MALL), informal language-learning and usability elements, in order to explore and identify the usability of mobile phone. The goal of this study is to contribute to detailed understanding of mobile phone usage, further identify the usability issues of mobile phones by obtaining both critical and commendatory feedbacks and reflections from the users. For final results, through qualitative research approach, we offered several findings regarding the mobile phone usability with specified reasons.

Place, publisher, year, edition, pages
2015. , 58 p.
Keyword [en]
Usability, mobile usability, mobile assited language learning (MALL), mobile learning (m-learning), informal learning
National Category
Information Systems, Social aspects
URN: urn:nbn:se:uu:diva-263073OAI: diva2:856686
Subject / course
Information Systems
Educational program
Master programme in Information Systems
2015-09-09, A156, Ekonomikum, Kyrkogårdsg 10, UPPSALA, 14:00 (English)
Available from: 2015-09-29 Created: 2015-09-24 Last updated: 2015-09-29Bibliographically approved

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