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Making Sense Of Intercultural Miscommunication: A case study on Project Clean Uluwatu
Linnaeus University, Faculty of Arts and Humanities, Department of Media and Journalism.
2015 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

This study looks into the field of intercultural miscommunication and misunderstandings on

small multicultural Non Profit Organization (NPO) seen from the expats point of view. It is

a study based on a qualitative method-design, including a micro-ethnographic study and

qualitative interviews on a small NPO on Bali, Indonesia called Project Clean Uluwatu

(PCU) that contain volunteers from all over the world. These misunderstandings and

miscommunications that occurred on PCU was mostly between local people born on Bali

and foreign people working on PCU, due to many reasons, starting with the rapid pace of

globalization and that culture don’t evolve in the same speed. Plausible explanations for

this, that are raised in this thesis, is that people make sense of events in different ways,

especially if the individuals within a misunderstanding belong to both a high context culture

and a low context culture and aby that communicate in different ways. This thesis also

explain them through Karl Wieck’s sensemaking perspective by applying 7 properties that

describes how individuals make sense out of miscommunication by perceiving the event in

different ways due to individuals former knowledge, their intentions and own identity.

Place, publisher, year, edition, pages
Keyword [en]
Intercultural communication, misunderstandings, miscommunication, Sensemaking, High Context and Low Context cultures.
National Category
URN: urn:nbn:se:lnu:diva-46320OAI: diva2:853867
Subject / course
Media and Communications Science
Educational program
Public Relations and Communication Programme with Specialization in Peace Studies & Development Work, 180 credits
Available from: 2015-09-30 Created: 2015-09-15 Last updated: 2015-09-30Bibliographically approved

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