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Medarbetarna i en omorganisering: En studie av hur mottagandet av ny teknikoch nya arbetssätt kan underlättas hos medarbetarna
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
2015 (Swedish)Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

PostNord is a government owned postal service company in Sweden and Denmark.

Peoples’ increased usage of internet has highly affected the use of the postal service.

In order to adapt the company to the current competition and efficiency demands,

PostNord is modernizing the company. The new model that PostNord is

implementing is called the Integrated production model. For the local postal delivery

offices, this leads to centralization, integrating new technology and new working


The purpose of this master thesis is to examine how these changes affect the

employees, how to get support from the employees and how to make the transition

as smooth as possible. By studying the implementation in one city, learn from that

process and complement with relevant research, PostNord will receive advice on

how to make a successful transition. The study also develop a general model for

company’s on what steps to take during a implementation to perform a successful

transition that considers the employees.

The study suggests a few points that should be considered when a change is

implemented to get a successful process where the employees are prioritized.

Communication and support to the employees are the most important things during

the whole process. It is also essential to involve the employees in the process. When

finishing the process new technology and new working methods are necessary to

keep on adapting and developing.

Place, publisher, year, edition, pages
UPTEC STS, ISSN 1650-8319 ; 15032
National Category
Engineering and Technology
URN: urn:nbn:se:uu:diva-261266OAI: diva2:850099
Educational program
Systems in Technology and Society Programme
Available from: 2015-09-01 Created: 2015-08-31 Last updated: 2015-09-01Bibliographically approved

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