Hur kan IT-support och IT-stöd formas för skolan?
Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
IT and global digitization has quickly reached our society and the development of technology has been very fast. When IT came to the school it put new demands on IT-support, and the new requirements are difficult to meet. Many teachers feel that there are major deficiencies related to IT-support and assistance, therefore, this study has chosen to focus on how schools can be adapted to today's IT society and develop sustainable models for IT-support and assistance. With the support of my own experiences, other reports, articles and interviews, this study contribute to school development by analyzing IT-technicians and supporting/ assisting teachers’ situation. There is a lack of understanding of the actual practice in the schools need of IT. IT-support and or assistance can be improved by information, education, increased self-service, efficient and suitable support. This study has highlighted many areas and perhaps giving a glimpse of what kind of IT-support and assistance schools will need.
Place, publisher, year, edition, pages
2015. , 42 p.
Informatik Student Paper Bachelor (INFSPB), SPB 2015.22
IdentifiersURN: urn:nbn:se:umu:diva-106846OAI: oai:DiVA.org:umu-106846DiVA: diva2:845139
En kommun som är anonym i uppsatsen
Programmet för Systemvetenskap