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Nine Challenges for e-Government Action Researchers
University of Siegen, Siegen, Germany.
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. Aalborg University, Aalborg, Denmark / Judge Business School, University of Cambridge, Cambridge, UK. (Information Systems)ORCID iD: 0000-0002-7858-9471
2015 (English)In: International Journal of Electronic Government Research, ISSN 1548-3886, E-ISSN 1548-3894, Vol. 11, no 3, 57-75 p.Article in journal (Refereed) Published
Abstract [en]

Action research is widespread in many of the background disciplines that underpin the e-Government field andis beginning to take root as a legitimate e-Government research method. Canonical Action Research (CAR)is the most widely used form of action research; however it relies on premises that can be problematic in thee-Government context. This article details some of those underlying assumptions, and shows the difficulties that result when applied to a relatively typical e-Government case study: the implementation of an advanced email system in Danish public administration. The empirical experience calls many of the standard premises into question, and these are categorised. The authors summarize the resulting experience as nine challenges for action researchers working in the e-Government field, and investigate some possible responses.

Place, publisher, year, edition, pages
IGI Global, 2015. Vol. 11, no 3, 57-75 p.
Keyword [en]
Action Research, Canonical Action Research, Digital Post Project, E-Communication, E-Government, Public Sector
National Category
Information Systems, Social aspects
Research subject
Humanities and Social sciences; Technology
URN: urn:nbn:se:his:diva-11325DOI: 10.4018/IJEGR.2015070104ScopusID: 2-s2.0-84945267299OAI: diva2:844703
Available from: 2015-08-07 Created: 2015-08-07 Last updated: 2015-12-03Bibliographically approved

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Rose, Jeremy
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