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Tycker du att det är krångligt att använda bibliotekets tjänster?: En funktionell textanalys av folkbiblioteks webbaserade sökguider
University of Borås, Faculty of Librarianship, Information, Education and IT.
2015 (Swedish)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
Do you think it is tricky to use the library services? : A functional text analysis of public libraries' web-based search guides (English)
Abstract [en]

The purpose of the thesis is to investigate how information seeking processes,librarians and users are formed and constructed in web-based search guides ofpublic libraries. Questions raised are: How are information seekingprocesses presented in the search guides? How do libraries and librariansappear in the texts? How are users presented in the search guides?The thesis analyses web-based search guides from two large public libraries insouthern Sweden, eight texts in total. The texts are analysed through asystemic functional text analysis based on ideational meta-functions,interpersonal meta-functions and also register and context.Based on the textual analysis, effects and consequences of the design andformulation of the texts are discussed. Theories and previous research aboutinformation literacy, user education and expertise are used. Mainly fourdifferent approaches to user education are identified to further clarify anddeepen the discussion.The conclusion is that the design of web-based search guides hasconsequences for how information seeking processes, libraries and librariansand users are shaped and created in the web-based search guides.

Place, publisher, year, edition, pages
Keyword [sv]
webbaserade sökguider, funktionell textanalys, bibliotekarie, expertis, användarundervisning, användare, informationssökningsprocesser, folkbibliotek
National Category
Information Studies
URN: urn:nbn:se:hb:diva-507OAI: diva2:840639
Subject / course
Library and Information Science
Social and Behavioural Science, Law
Available from: 2015-07-15 Created: 2015-07-08 Last updated: 2015-07-15Bibliographically approved

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Faculty of Librarianship, Information, Education and IT
Information Studies

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