Change search
ReferencesLink to record
Permanent link

Direct link
Feedback in collective ideation: How does feedback affect the development of ideas within an idea management system?
KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.).
2015 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Innovative ideas are generated in many different arenas in modern organizations. One of the arenas is the web-enabled idea management systems. The idea management systems provide a venue for individuals or groups to share ideas to a large group of heterogeneous individuals within the organization. The aim is to draw upon the diverse source of knowledge from the group to develop the ideas further, improving their quality, and make them feasible as innovations. In this paper we have developed a tentative theoretical framework to investigate if and how different dimensions of feedback affect development of ideas within an idea management system. The theoretical framework then serves as a basis for an empirical research performed on data from an internal idea management system in a multinational telecommunications company. The study shows association of many of the feedback dimensions with idea quality. Iterative feedback, confirmation, feedback valence, and feedback style, show signs of positive relation, while number of feedback per idea shows negative relation. Additional information had both elements of positive and negative relation to idea quality. Finally, managerial implications are derived based on the results from the empirical research and previous research associated with the theoretical framework.

Place, publisher, year, edition, pages
, MMK 2015:35 MPI 12
National Category
Engineering and Technology
URN: urn:nbn:se:kth:diva-170809OAI: diva2:840174
Available from: 2015-10-12 Created: 2015-07-07 Last updated: 2015-10-12Bibliographically approved

Open Access in DiVA

fulltext(2630 kB)25 downloads
File information
File name FULLTEXT01.pdfFile size 2630 kBChecksum SHA-512
Type fulltextMimetype application/pdf

By organisation
Machine Design (Dept.)
Engineering and Technology

Search outside of DiVA

GoogleGoogle Scholar
Total: 25 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 160 hits
ReferencesLink to record
Permanent link

Direct link