Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE credits
Passengers’ perspectives on advanced bus system in Sweden – the title of this thesis work
can be re-written as next question: ‘What can we learn from today’s advanced bus systems
for tomorrow’s BRT systems?’
In order to get an answer to this question, several examples of ‘advanced’ bus systems
currently running in Sweden were investigated. Among them, Stockholm’s double-decker
route (SL 676) and MalmoExpressen were selected for more in-depth studies. Survey works
were proposed on these systems as well as their appropriate reference routes with ordinary
fleet and operational characteristics.
Questionnaires for survey works were designed in a way that almost every moment in a
modal choice could be included: attitude, perception, preference and satisfaction. In order to
measure the passengers’ thoughts, the stated preference method (SP) was also included.
In total 635 surveys were carried out: 363 on Stockholm double-decker and reference
routes, 272 on MalmoExpressen and its reference routes. The result shows that both
advanced bus systems have influenced their passengers in positive ways so far: on their
attitudes, perceptions, preferences and levels of satisfaction. Especially the passengers on
those advanced bus systems are satisfied with advanced features of the fleet as well as nonfleet
features of respective bus system. For the former there are comfort, noise level, high
capacity and temperature. For the latter there are attributes such as punctuality, travel time,
The important attributes of a bus system were also asked along with question on level of
satisfaction. The passengers in these two region want to have a on-time, clean and welltempered
bus system. From the correlation analysis between satisfaction and importance,
there are measures which should be taken on ordinary bus systems: frequency, punctuality,
travel time, noise level, temperature and cleanliness.
Passengers’ willingness to pay for a better fleet were calculated as SEK 135 per month in
Stockholm double-decker and SEK 18 per month for MalmoExpressen. The difference might
be caused by the different route characteristics: regional and urban.
It was not possible to define ’Swedish’ passengers’ preferences by this study. It might be
possible through a similar, comparative study with other bus systems in the world.
2015. , 160 p.