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The development is driven by our users not by ourselves-including users in the development of off-the-shelf software
Responsible organisation
2003 (English)Conference paper (Refereed) Published
Abstract [en]

This article describes a non-traditional approach to Participatory Design where distributed users have a serious impact on a software development process. The small software provider makes use of a non-traditional way of Participatory Design combined with an agile development approach. By using for among other things support service, user meetings, courses and news letter they are able to on a daily bases keep in contact with users. Users convey requirements for new functionalities, give feedback and report errors. Users’ feedback and proposals form the base for further development. Frequent re-leases allow the company to quickly implement improvements and bug-fixes. The article relates the observed practices to other research on Participatory Design in unconventional settings and discusses how to expand the Participatory Design toolbox.

Place, publisher, year, edition, pages
Helsingfors, 2003.
Keyword [en]
Participatory Design, agile software development, e-government
National Category
Human Aspects of ICT Software Engineering
URN: urn:nbn:se:bth-9951Local ID: diva2:837950
Information Systems Research Seminar in Scandinavia
Available from: 2012-09-18 Created: 2003-09-19 Last updated: 2015-06-30Bibliographically approved

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Human Aspects of ICTSoftware Engineering

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