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Measuring Awareness in Cross-Team Collaborations – Distance Matters
Blekinge Institute of Technology, School of Computing.
2013 (English)Conference paper (Refereed)
Abstract [en]

Developing and maintaining team awareness within and across teams working in the same project helps team members in aligning their activities and facilitates implicit coordination. This requires both task and presence awareness. In this paper, we share our findings from a survey in which we measured the level of team awareness in cross-team collaborations with varying degree of separation. To measure the levels of awareness we asked questions like who is who, who knows what, who is on a vacation, who depends on whom and alike. Results from surveying 17 pairs of teams from 15 organizations indicate that level of awareness in cross-team collaborations is generally lower than that within the teams. We also found that task and presence awareness levels are independent and can vary. In addition to distance, we identified a few other factors with potential positive and negative influence on team awareness.

Place, publisher, year, edition, pages
Bari: IEEE , 2013.
Keyword [en]
Distributed Software Development, Awareness, Task awareness, Presence awareness
National Category
Software Engineering
URN: urn:nbn:se:bth-6663DOI: 10.1109/ICGSE.2013.17ISI: 000335769100008Local ID: 978-0-7695-5057-2OAI: diva2:834187
IEEE International Conference on Global Software Engineering
Available from: 2014-07-17 Created: 2013-11-28 Last updated: 2016-09-08Bibliographically approved

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Šmite, Darja
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