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Digital kompetens: Äldreomsorgspersonals upplevelser av en digitaliserad arbetsplats
Blekinge Institute of Technology, Faculty of Engineering, Department of Industrial Economics.
2014 (Swedish)Independent thesis Basic level (degree of Bachelor)Student thesisAlternative title
Digital skills : Elder care staff experiences of a digitized workplace (English)
Abstract [sv]

This study highlights the importance of computer technology and its impact on elder care staff's skills development in the public sector. The government presents the digital agenda within which information and communication technology today is considered to have a potential for sustainability, growth and development. According to the EU Commission, there are several important elements that should be improved to digitize the workplace. Among these are digital literacy, collaboration between agencies and increased investments in research, education and innovation. New technology can be understood in different ways by individuals, some see the computer as something positive and exciting, while others may find it hard to see the opportunities for learning and development. The aim of this study is to explore how nursing assistants perceive the digitization in senior care and what factors influence their learning and digital skills. The method used was a qualitative study in which four semi-structured in-depth interviews were conducted with informants from different areas such as nursing homes and assisted living within the municipality. Through a hermeneutic research approach, interviews have been conducted, compared and finally interpreted. Focus has been on how the informants experiences the investigated phenomenon. The results show that elderly employees are experiencing the computer in different ways regardless of age. It also shows that an inner willingness and openness to learn something new is of great importance. To ease the individual's digital skills requires several interacting factors. It requires usage of resources, education and participation. Through increased resources in terms of finances and time to learn something new, the individual's professional development is empowered. Another factor is education in both group and individual to get a better understanding of the digital skills required. Participation is also considered as a factor which can enhance the individual's lifelong learning, active participation and motivation to improve skills in the elderly care. In summary, three of four informants thinks that the computer is as a good source for dialogue and knowledge sharing, information and communication can become clearer, and more efficient by using the computer as a tool in the workplace. However, they maintained that the more human interaction, face to face, is the one that works best.

Abstract [en]

Denna studie belyser datorteknikens betydelse och inverkan på äldreomsorgspersonals kompetensutveckling i relation till den digitalisering som sker i arbetslivet inom offentlig sektor. Regeringen presenterar den digitala agendan inom vilken informations- och kommunikationstekniken idag anses ha en stor potential för hållbarhet, tillväxt och utveckling. Enligt EU kommissionen är det flera viktiga delar som bör förbättras för att digitaliseringen ska lyckas. Däribland den digitala kompetensen, samverkan mellan olika instanser samt satsningar på forskning, utbildning och innovation. Ny teknik kan uppfattas på olika sätt av människor. Vissa ser datorn och ny teknik som något positivt och spännande som underlättar vardagen medan andra har svårare att ta den till sig och inte ser möjligheterna till lärande och utveckling. Syftet är att undersöka hur undersköterskor samt vårdbiträden upplever den digitalisering som sker inom äldreomsorgen och vilka faktorer som påverkar deras lärande och digitala kompetens.

Place, publisher, year, edition, pages
2014. , 26 p.
Keyword [sv]
workplaces, participation, digital literacy, digitization, information technology, lifelong learning, elderly care
National Category
Production Engineering, Human Work Science and Ergonomics Other Social Sciences not elsewhere specified Information Systems
URN: urn:nbn:se:bth-3314Local ID: diva2:830618
Available from: 2015-04-22 Created: 2014-09-22 Last updated: 2015-06-30Bibliographically approved

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Production Engineering, Human Work Science and ErgonomicsOther Social Sciences not elsewhere specifiedInformation Systems

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