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Information Sharing Needs: Introduction of a web-hosted portal in the ship broking business
Blekinge Institute of Technology, School of Engineering, Department of Systems and Software Engineering.
Blekinge Institute of Technology, School of Engineering, Department of Systems and Software Engineering.
Blekinge Institute of Technology, School of Engineering, Department of Systems and Software Engineering.
2003 (English)Independent thesis Basic level (degree of Bachelor)Student thesis
Abstract [en]

This thesis investigates how a web-hosted portal could be developed and designed in order to assist customer information updates in micro-enterprises in the ship broking business. Based on well-established system development theories and collected material, the web-hosted portal concept was developed. The development process included a case study at a ship broking company in Karlshamn, southern Sweden. Ship broking companies handle information as a mediator between other actors, thus the information becomes sensitive. In the ship broking business there is a constant need and flow of information. As the shipbrokers’ customers demand constant information 24 hours a day it is important to meet this demand in a service minded fashion. Today all customer updates are handled manually and are considered very time consuming and generate duplication of work. To solve these issues a possible solution could be to introduce information technology in the organisation. The introduction of information technology in the ship broking organisations has been slow. A contributing factor might be the widespread conservatism and resistance to changes in the ship broking business. The conclusions show the needs and demands for a web-hosted portal among shipbrokers and interested parties in the logistic chain. The result of the thesis should be considered as a foundation for further development and implementation of the concept.

Place, publisher, year, edition, pages
2003. , 56 p.
Keyword [en]
Web-hosted portal, information sharing, ship broking, system development, system requirements, customer relationships
National Category
Software Engineering
Identifiers
URN: urn:nbn:se:bth-2981Local ID: oai:bth.se:arkivex6FF3D6087E8F0375C1256D3B0057459EOAI: oai:DiVA.org:bth-2981DiVA: diva2:830276
Uppsok
Technology
Supervisors
Available from: 2015-04-22 Created: 2003-06-04 Last updated: 2015-06-30Bibliographically approved

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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