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A Quantitative Study of Quality of Experience (QoE) for Decreasing and Increasing Network Performance.
Blekinge Institute of Technology, School of Computing.
Blekinge Institute of Technology, School of Computing.
2011 (English)Independent thesis Basic level (degree of Bachelor)Student thesis
Abstract [en]

Currently, user satisfaction is becoming one of the major concerns for the service provider in accommodating user demand. This paper evaluates the user’s perception (Quality of Experience, QoE) of the increasing and decreasing response times (Quality of Service, QoS), in particular a login to web login page by the implementation of Mean Opinion Score (MOS). By comparing the results to user perception of web login performance, we show that the users perceive web login for increasing and decreasing RTs in different ways. So, we conduct interview among specific users applying increased and decreased RTs in particular web login to rank the users satisfaction level. Study of the two results for RTs of the web login page is presented.

Place, publisher, year, edition, pages
2011. , 25 p.
Keyword [en]
Quality of Experience (QoE), Network Performance, User perception and Response Time.
National Category
Computer Science Telecommunications
URN: urn:nbn:se:bth-1949Local ID: diva2:829206
Available from: 2015-04-22 Created: 2011-09-15 Last updated: 2015-06-30Bibliographically approved

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