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Bibliotekens bemötande av personer med fysiska funktionsnedsättningar: En fallstudie om tillgängligheten vid två svenska folkbibliotek
Linnaeus University, Faculty of Arts and Humanities, Department of Cultural Sciences.
2015 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
How Well Libraries Meet the Needs of Users with Physical Disabilities : A case study about accessibility at two Swedish public libraries (English)
Abstract [en]

This paper explores the accessibility for patrons with different physical disabilities in regards to materials, service, the library building and its website at two typical, medium-sized public libraries in Sweden.

The case study is based on interviews, observations, and document and literature studies. As a theoretical framework for this study, Buckland’s model of information barriers is used to describe, discuss and evaluate how the two libraries work with accessibility. In addition, international and national guidelines are used to measure whether additional actions are required of the libraries to improve the accessibility.

The results show that both libraries are well suited in various respects to provide for the different needs and the requirements of patrons with physical disabilities. Some obstacles still exist in both libraries, especially in the lack of literature in accessible formats in different languages. It is unclear whether the barriers that still exist in both libraries are reflections of the patrons’ needs and demands, or lack thereof.

Place, publisher, year, edition, pages
2015. , 50 p.
Keyword [en]
Accessibility, inclusion, information, disability, public libraries, website, case study, behaviour, barriers
Keyword [sv]
Tillgänglighet, delaktighet, information, funktionsnedsättning, folkbibliotek, webbsida, fallstudie, bemötande, barriärer
National Category
Cultural Studies
URN: urn:nbn:se:lnu:diva-45208OAI: diva2:828207
Subject / course
Library and Information Science
Educational program
Library and information science, 180 credits
Available from: 2015-07-01 Created: 2015-06-29 Last updated: 2015-07-01Bibliographically approved

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Bibliotekens bemötande av personer med fysiska funktionsnedsättningar(677 kB)86 downloads
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Torres Perez, Mariana
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Department of Cultural Sciences
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