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Hur sprider vi kunskap?: En kvalitativ studie om Räddningstjänstens kunskapsöverföring
Halmstad University.
Halmstad University.
2015 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
How do we disseminate knowledge? : A qualitative study on the knowledge transfer in the Swedish fire brigade (English)
Abstract [sv]

Syftet med denna studie är att undersöka hur Räddningstjänsten sprider kunskap som erhållits från erfarenheter och övning, samt vilka strukturella faktorer som påverkar denna spridning. Med strukturella faktorer avses exempelvis hierarkier, avdelningsgränser, strategier för kunskapsöverföring och belöningssystem. Studiens empiri har samlats in genom semi-strukturerade intervjuer och är således en kvalitativ studie. Urvalet består av sju medarbetare på olika befattningar som bedömts som nyckelpositioner för kunskapsspridning. Studien utgår ifrån olika Knowledge management-strategier och Communities of practice för att förklara skapande och spridning av organisatorisk kunskap.

 

Resultatet påvisar att det finns olika spridningsmetoder för kunskap som består av ett avvikelsesystem, insatsrapporteringssystem samt Communities of practice inom arbetslagen. Data visar att spridningseffektiviteten varierar och att det föreligger olika hindrande och främjande faktorer för spridning av kunskap metoderna emellan. I studien framkommer det att kunskap sprids mest effektivt inom arbetslagen och avvikelsesystemets tydliga ansvarsfördelning och infrastruktur fungerar bättre än insatsrapporteringssystemet, då detta saknar struktur och har en svårhanterlig mängd information.

Abstract [en]

The purpose of this study is to examine how the Swedish fire brigade disseminates knowledge from experiences, obtained from emergencies and practice, and the structural factors that affect this distribution. Structural factors referred to in this study are for example hierarchies, department boundaries, strategies for knowledge transfer and reward systems. The study's empirical data were collected through semi-structured interviews and is thus a qualitative study. The studies population consists of seven employees in various positions identified as key positions for knowledge dissemination. The study is based on various Knowledge management strategies and Communities of practice to explain the creation and dissemination of organizational knowledge. The result demonstrates that there are various methods of dissemination of knowledge consisting of a deviation system, effort reporting system and Communities of practice in work teams. Data show that the efficiency of dissemination varies and that there are both hindering and facilitating factors affecting the efficiency. The study shows that knowledge is disseminated most effectively within teams and that the deviation systems clear infrastructure works better than the effort reporting system, due to it’s lack of structure and unwieldy amount of information.

Place, publisher, year, edition, pages
2015. , 41 p.
Keyword [en]
Dissemination, knowledge, structural factors, Knowledge management, Communities of practice
Keyword [sv]
Spridning, kunskap, strukturella faktorer, Knowledge management, Communities of practice
National Category
Social Sciences Work Sciences
Identifiers
URN: urn:nbn:se:hh:diva-28877OAI: oai:DiVA.org:hh-28877DiVA: diva2:827766
Supervisors
Examiners
Available from: 2015-07-08 Created: 2015-06-29 Last updated: 2015-07-08Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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Output format
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