Digital Marketing Strategy: Social media and its contribution to competitiveness
Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
The purpose of this study is to explore how the use of social media can contribute to a firm‟s competitive position and identify the key factors that lead to a successful use of social media.
1. How can social media within digital marketing strategy contribute to Swedish SME‟s ability to compete?
2. Which are the key factors for successful application of social media for Swedish B2B companies?
The study has used a qualitative research with both semi structured interviews and email correspondence. Three Swedish SME‟s that operate within the manufacturing industry were selected as case companies.
Social media can contribute to a firm‟s competitive position as long as the firm has a well-established network and has studied the adequate platforms to utilize before the implementation. Social media can also increase brand awareness among B2B companies.
Companies which are working in an international context can find it beneficial to integrate social media platforms due to its strengthening effects on relationships, both new and existing. Companies should also investigate the different digital platforms that are available in order to find the applications that adapt best to the company and its industry before the implementation.
By applying social media to a firm‟s network it will increase brand awareness and make the network with stakeholders stronger. This study verifies previous research that claims that digital marketing strategies can act as an instrument of competitiveness.
The amount of companies investigated in this study is too small to generate representative results that can act as a guidance for other companies in other industries. Only B2B companies from one Swedish region were studied and they all belonged to the manufacturing industry.
It is of high interest to verify this research with more profound qualitative and quantitative research, especially with a greater sample of case companies.
Digital marketing strategy, social media, networking, relationships, brand awareness
Place, publisher, year, edition, pages
2015. , 69 p.
IdentifiersURN: urn:nbn:se:lnu:diva-44984OAI: oai:DiVA.org:lnu-44984DiVA: diva2:824959
Subject / course
Business Administration - Marketing
International Business Strategy, Master Programme 60 credits
Sandberg, Susanne, Lecturer
Hilmersson, Mikael, Lecturer