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Chefskap, administration och IT - Hur går det ihop?: En kvalitativ studie av hur enhetschefer inom kommunal verksamhet upplever IT-system
Umeå University, Faculty of Social Sciences, Department of Informatics.
Umeå University, Faculty of Social Sciences, Department of Informatics.
2015 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The increasing administration in IT-systems is the target of much debate today. It is viewed as taking time from what is considered to be managers’ real tasks as well as resulting in an ineffective and stressful work environment. This view of IT-systems as problematic and time consuming can also been found among unit managers in a municipality in the north of Sweden. To be able to understand why IT-systems are perceived in this way this study’s aim has been to find what leads to this view. The results we have found is that what is usually considered a problem which presents the use of IT-systems as a given solution to why administration is problematic, is a complex problem with many involved factors. Some of these factors are presented in this study and we find that there is a need for further studies in each of these to fully understand the situation. We argue that to only see IT-systems as the problem is to reduce a very difficult and multifaceted situation into something that only scratches the surface of the problem.

Place, publisher, year, edition, pages
2015. , 29 p.
Informatik Student Paper Bachelor (INFSPB), 2015.30
Keyword [sv]
Chefskap, offentlig sektor, administration, IT-system
National Category
Information Systems, Social aspects
URN: urn:nbn:se:umu:diva-105154OAI: diva2:823733
External cooperation
En kommun som är anonym i uppsatsen
Educational program
Programme in Behavioural Analysis of IT-Environments
Available from: 2015-06-22 Created: 2015-06-18 Last updated: 2016-03-02Bibliographically approved

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GustafssonMäki(774 kB)52 downloads
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