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User Experience Qualities and the Use-Quality Prism
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Arts and Sciences. (MDA)ORCID iD: 0000-0003-2919-098X
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Science & Engineering. (MDA)
2015 (English)In: The fuzzy front end of experience design: Workshop proceedings / [ed] Eija Kaasinen, Hannu Karvonen, Yichen Lu, Jari Varsaluoma, Heli Väätäjä, Espoo: VTT , 2015Conference paper, Published paper (Refereed)
Abstract [en]

Deciding the desirable user experience qualities, i.e. UX goals, for a future product or service is important but difficult. This case study explores how a set of qualities is articulated in the concept design process. The case is a project aimed at exploring the use of smartphones to augment the childhood home of Astrid Lindgren—the children’s book author—with stories about her life and authorship. The results showed that articulated UX qualities focused the design work. It was also observed that one set of desirable qualities does not fit all phases in a project, and design consequences propagate between aspects of UX quality. 

Place, publisher, year, edition, pages
Espoo: VTT , 2015.
Series
VTT Technology, ISSN 2242-1211 ; 209
Keyword [en]
quality in use, user experience, use qualities, experiential qualities, interaction design qualities, quality-centered design, information interfaces and presentation, HCI
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:liu:diva-118700ISBN: 978-951-38-8213-6 (print)OAI: oai:DiVA.org:liu-118700DiVA: diva2:816435
Conference
The fuzzy front end of experience design
Available from: 2015-06-03 Created: 2015-06-03 Last updated: 2015-06-18Bibliographically approved

Open Access in DiVA

fulltext(1985 kB)220 downloads
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Other links

http://www.vtt.fi/inf/pdf/technology/2015/T209.pdfhttp://www.ida.liu.se/~matar63/fuzzy-UXQ-final.pdf

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Arvola, MattiasHolmlid, Stefan
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CiteExportLink to record
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Citation style
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Output format
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