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Sambandet mellan e-service recovery och förtroende för hotell vid negativ eWOM
Örebro University, Örebro University School of Business.
Örebro University, Örebro University School of Business.
Örebro University, Örebro University School of Business.
2015 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Place, publisher, year, edition, pages
2015. , p. 34
National Category
Business Administration
Identifiers
URN: urn:nbn:se:oru:diva-44708OAI: oai:DiVA.org:oru-44708DiVA: diva2:814693
Subject / course
Företagsekonomi
Supervisors
Examiners
Available from: 2015-05-28 Created: 2015-05-28 Last updated: 2017-10-17Bibliographically approved

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fulltext(1718 kB)152 downloads
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File name FULLTEXT01.pdfFile size 1718 kBChecksum SHA-512
a0ff416949d8982004f69682578e0a5cb8850c5bf0cb91d41301d2d4e5a8c79e84a507f50788285d6e246b730bcf459008e6d9d7913ec14399123a0cc0459007
Type fulltextMimetype application/pdf

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
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Output format
  • html
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