Change search
ReferencesLink to record
Permanent link

Direct link
Impact of External Situational Factors on the Agility of Humanitarian Supply Chains: A Case Study of Haiti Earthquake 2010
Jönköping University, Jönköping International Business School, JIBS, Business Administration.
Jönköping University, Jönköping International Business School, JIBS, Business Administration.
2015 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]


Developing, emerging and developed countries are vulnerable to disasters and might require external assistance to cope with their aftermaths. It is forecasted that disasters will increase five-fold over the next 50 years. In an environment, which is characterized by many uncertainties, humanitarian supply chains are created to provide disaster relief in a highly complex and dynamic setting. This environment is unique for every disaster, where infrastructure, government, physical, socio-economic and security situational factors can either facilitate or restrict humanitarian operations. Agile supply chain principles enable humanitarian organizations to quickly respond to disasters.


The purpose of this thesis is to explore and analyze the impact of external situational factors on the agility of humanitarian supply chains and humanitarian organizations’ actions taken to address those external situational factors during the immediate response phase of an emergency event.


For the purpose of this study a combination of an inductive and deductive research approach was applied. The study was of exploratory and qualitative nature with a single case study in its focus. Empirical data was collected by conducting semi-structured interviews with nine respondents involved in the disaster relief operations of Haiti Earthquake 2010. Empirical findings were analyzed by using the template analysis.


External situational factors have a strong impact on capabilities enabling humanitarian supply chains to be agile during the immediate response phase. Humanitarian organizations are able to reduce the negative impact of external situational factors while in other cases the negative impact of external situational factors is further intensified by actions taken by humanitarian organizations. Furthermore, humanitarian organizations are able to utilize and enhance some of the positive impacts of external situational factors. However, the initially positive impact of some external situational factors may be reduced by inappropriate actions taken by humanitarian organizations. Therefore, understanding the context of the disaster’s broader environment is a prerequisite to an effective emergency response. 

Place, publisher, year, edition, pages
Keyword [en]
Supply chain management, Humanitarian logistics, Agility, Disaster relief operations, Haiti, External environment
National Category
Business Administration
URN: urn:nbn:se:hj:diva-26515ISRN: JU-IHH-FÖA-2-20150137OAI: diva2:811355
Available from: 2015-07-02 Created: 2015-05-11 Last updated: 2015-07-07Bibliographically approved

Open Access in DiVA

fulltext(1341 kB)143 downloads
File information
File name FULLTEXT03.pdfFile size 1341 kBChecksum SHA-512
Type fulltextMimetype application/pdf

By organisation
JIBS, Business Administration
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 143 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 171 hits
ReferencesLink to record
Permanent link

Direct link