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Financial service and customer satisfaction in commercial banks in Rwanda (Bank of Kigali)
University of Rwanda.
Jönköping University, Jönköping International Business School, JIBS, Business Administration.ORCID iD: 0000-0002-6633-632X
2015 (English)Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
2015.
Keyword [en]
Financial service, service quality, service quality dimensions, customer satisfaction
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-26489OAI: oai:DiVA.org:hj-26489DiVA, id: diva2:811174
Conference
1st Annual Eastern Africa Business and Economic Watch Conference, Finance and Management Research in Eastern Africa Kigali, Rwanda. 5-7 May 2015
Available from: 2015-05-11 Created: 2015-05-11 Last updated: 2015-10-14Bibliographically approved

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fulltext(805 kB)756 downloads
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File name FULLTEXT01.pdfFile size 805 kBChecksum SHA-512
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
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  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
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Output format
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