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Financial service and customer satisfaction in commercial banks in Rwanda (Bank of Kigali)
University of Rwanda.
Jönköping University, Jönköping International Business School, JIBS, Business Administration.ORCID iD: 0000-0002-6633-632X
2015 (English)Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
Keyword [en]
Financial service, service quality, service quality dimensions, customer satisfaction
National Category
Business Administration
URN: urn:nbn:se:hj:diva-26489OAI: diva2:811174
1st Annual Eastern Africa Business and Economic Watch Conference, Finance and Management Research in Eastern Africa Kigali, Rwanda. 5-7 May 2015
Available from: 2015-05-11 Created: 2015-05-11 Last updated: 2015-10-14Bibliographically approved

Open Access in DiVA

fulltext(805 kB)