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Att arbeta i socialtjänsten: En kvalitativ studie om arbetsorganisatoriska hinder och möjligheter i socialsekreterares arbete
Mälardalen University, School of Health, Care and Social Welfare.
Mälardalen University, School of Health, Care and Social Welfare.
2015 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
To work in the social services : A qualitative study about organizational impediments and opportunities in the work of social workers (English)
Abstract [sv]

Under de senaste åren har socialtjänsten drabbats allt hårdare av den rådande arbetsmiljön. Arbetsvillkoren har blivit sämre samtidigt som arbetsbelastningen blivit högre. Där av fokuserar denna studie på att undersöka socialsekreterarnas arbetssituation och om det förekommer stress utifrån hur arbetsorganisationen fungerar. Undersökningen har gjorts med en kvalitativ ansats där semistrukturerade intervjuer genomförts. Resultatet visar att det både finns hinder och möjligheter i socialsekreterarnas arbete. Det förekommer upplevelser av att det är en hög arbetsbelastning och att personalantalet är för lågt. En viktig förutsättning som visat sig vara positiv i sammanhanget är att socialsekreterarna har möjlighet att planera sitt arbete relativt fritt och således får vara flexibla. Resultatet visar även att stress upplevs främst på grund av tidsbrist och höga dokumentationskrav. Flexibiliteten i arbetet upplevs av socialsekreterarna som en hjälp i att minska stressen. Summan av dessa faktorer indikerar att problematiken bör lyftas och arbetas vidare med för att minska den negativa utvecklingen inom socialtjänsten.

Abstract [en]

In recent years, the current work environment has increasingly affected social services. Working conditions have gotten worse while the workload has become higher (Karlsson & Folkesson, 2014). Therefor this study focuses on examining social workers work situation and if there is work related stress based on how the organization functions. The study was conducted using a qualitative approach in which semi-structured interviews were conducted. The result shows that there are both impediments and opportunities in the work of the social workers. There are experiences among the social workers of heavy workload and staffing levels being too low. An important condition, which proved to be positive, is that social workers are able to plan their work relatively freely and thus be flexible. The result also shows that stress is experienced primarily due to lack of time and high documentation requirements. Flexibility of work was experienced by the social workers as an aid in stress reduction. The sum of these factors indicates that the problem should be lifted and further worked with to reduce the negative trends in social services.

Place, publisher, year, edition, pages
2015. , 34 p.
Keyword [sv]
arbetsbelastning, arbetsmiljö, arbetsorganisation, gräsrotsbyråkrati, handlingsutrymme, kontextperspektiv, Lawrence, Lipsky, Lorsch, organisation, socialt arbete, socialsekreterare, socialtjänsten, stress
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:mdh:diva-27868OAI: oai:DiVA.org:mdh-27868DiVA: diva2:806839
Subject / course
Social Work
Supervisors
Examiners
Available from: 2015-07-08 Created: 2015-04-21 Last updated: 2015-07-08Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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Output format
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