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University Services for Regional Development: The case of Knowledge Management of Change Competence in Gotland
Gotland University.
Gotland University.
2011 (English)Conference paper, Presentation (Other academic)
Abstract [en]

One key element in organizational success should be the organization’s capacity to change and to develop new knowledge – to be a learning organization. A good knowledge management system assures that all relevant knowledge is being acquired and used in all activities. The practical aspects of change management should form an important part of the knowledge that needs to be managed in any organization and Universities could be seen as centres for knowledge management within different areas of competence. Universities might also be able to support regional change with competence within change management.

 The general purpose of the study is to see how universities could contribute to regional development. The specific research questions in this study are: 

  • How could knowledge management be described on the regional level?
  • How could a university contribute to regional knowledge management?
  • How could knowledge management of regional change management be described?


Knowledge management theory is reviewed with focus on knowledge management of change management. The process view can generally be used to describe organizations and it should therefore also be possible to view regions as process based systems. To do this, generic process models are used. A process model integrating knowledge management is presented and discussed. Based on the regional vision, change challenges are identified and these are translated into competence needs. These needs are compared with university competences


Results show that the process view can be used to describe regional knowledge management. Based on descriptions from ongoing processes it is possible to show how and to what extent universities contribute to regional needs. There are considerable improvement opportunities in improving the support of knowledge management of regional change management. The results indicate that universities should be able to contribute with important knowledge management components for regional development.

Place, publisher, year, edition, pages
Keyword [en]
Knowledge management; Learning organisation; Regional development; System processes;
National Category
Business Administration
Research subject
Quality Technology and Management (HGO)
URN: urn:nbn:se:uu:diva-251550OAI: diva2:806448
14 international QMOD Conference, 29-31 August 2011, San Sebastian, Spain
Available from: 2015-04-20 Created: 2015-04-20 Last updated: 2015-05-05Bibliographically approved

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Ljungblom, Mia
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