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A novel approach to understand nested layers in quality improvement
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
2014 (English)In: Proceedings of Human Factors in Organizational Design and Management – xi Nordic Ergonomics Society Annual Conference – 46, Copenhagen, August 17-20. / [ed] O. Broberg, N. Fallentin, P. Hasle, P.L. Jensen, A. Kabel, M.E. Larsen, T.Weller, Copenhagen, 2014, 343-348 p.Conference paper, Published paper (Refereed)
Abstract [en]

Studies on healthcare quality improvement (QI) increasingly point at the importance of understanding multilevel organizational issues, especially interaction between national, hospital and clinical level. In a EU-study involving ten hospitals in five countries one hospital stood out in successful multilevel QI work, which is elaborated in this paper. It is suggested that there is a potential in using linkages and dependencies in terms of organisational development and resource support (O) and method, process and IT support (T) affecting the individual caregiver (H), to understand the nestedness and interaction between operational system levels in QI.

Place, publisher, year, edition, pages
Copenhagen, 2014. 343-348 p.
Keyword [en]
HTO, Healthcare, Complex systems, Interaction between system levels
National Category
Medical and Health Sciences
Identifiers
URN: urn:nbn:se:hj:diva-25665DOI: 10.4122/dtu:2310OAI: oai:DiVA.org:hj-25665DiVA: diva2:781017
Conference
Human Factors in Organizational Design and Management – xi Nordic Ergonomics Society Annual Conference – 46, Copenhagen, August 17-20.
Projects
Quality and Safety in European Union Hospitals (QUASER)
Funder
EU, FP7, Seventh Framework Programme
Available from: 2015-01-15 Created: 2015-01-15 Last updated: 2015-01-21Bibliographically approved

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Citation style
  • apa
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