Managing the gap between policy and practice through Intermediaries for Quality Improvement
2014 (English)In: Offentlig Förvaltning. Scandinavian Journal of Public Administration, ISSN 2000-8058, E-ISSN 2001-3310, Vol. 18, no 4, 73-89 p.Article in journal (Refereed) Published
A gap exists between policymaking for quality improvement and the realization of these policies in practice. Using previous research on intermediaries, a conceptual model of an Intermediary for Quality Improvement (IQI) is developed. The model highlights the characteristics of structural positions, mediating approaches, and duration as a way to describe an IQI. The conceptual model is used to examine two cases in which Famna, the Swedish Association for Non-profit Health and Social Service Providers, has supported both policymaking and the implementation of policies at a provider level. The cases are the national strategy for quality improvement by open comparisons in health care and social services and a new regulation on quality management systems in health care and social services. Using the concept of an IQI deepens the understanding of how top-down and bottom-up perspectives may be managed to realize good quality of services.
Place, publisher, year, edition, pages
2014. Vol. 18, no 4, 73-89 p.
Intermediaries, Quality, Policy, Implementation, Improvement
Other Social Sciences
IdentifiersURN: urn:nbn:se:hj:diva-25546OAI: oai:DiVA.org:hj-25546DiVA: diva2:777584