Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Sales and operations planning in the processindustry: A diagnostic model
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Sustainability and Industrial Dynamics.
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Sustainability and Industrial Dynamics.
2014 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Increased competition and globalisation has created new opportunities and challenges for supply chain planning. Implementation of sales and operations planning (S&OP) has thus become vital for companies in order to keep up with competition. One way of facilitating the implementation and assessing the current state of an S&OP process is by the use of maturity models.

The purpose of this study is to; (1) evaluate S&OP maturity models through comparative  nalysis and application on a company in the process industry, (2) develop a maturity model  uitable for the process industry, (3) suggest a method for using it, and (4) add to the limited number of case studies describing the S&OP process of companies in different industries.

The study has been conducted using a qualitative case study methodology. Qualitative data has been collected through semi-structured interviews with 19 employees from different levels and functions of the organisation in order to develop a complete picture of the S&OP process at the case company.

The evaluation of current S&OP maturity models in a case study context has generated a maturity model suitable for the process industry and a qualitative method for maturity assessment. The assessment has also resulted in an in-depth analysis and description of the S&OP process of a company in the pulp and paper industry.

Place, publisher, year, edition, pages
2014. , 100 p.
Keyword [en]
Sales and operations planning; Maturity models; SCM; Supply chain management;
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:kth:diva-156049OAI: oai:DiVA.org:kth-156049DiVA: diva2:764233
Supervisors
Examiners
Available from: 2014-12-19 Created: 2014-11-18 Last updated: 2014-12-19Bibliographically approved

Open Access in DiVA

fulltext(5850 kB)