Managers basic assumptions when applying Lean
2013 (English)In: 16th QMOD-ICQSS Proceedings: Quality Management and Organizational Development Conference [being] International Conference Quality and Service Sciences / [ed] Su Mi Dahlgaard-Park, Jens J. Dahlgaard, Boštjan Gomišček, 2013, 1206-1215 p.Conference paper (Refereed)
Purpose – The purpose of this paper is to present the result from a case study were managers where interviewed in order to find out their basic assumptions (i.e. purpose and underlying values) for applying Lean. The purpose is also to investigate if these basic assumptions are in line with what the literature describes as important for succeeding when applying Lean.
Methodology/approach – Interviews based on an interview guide with open questions were carried out with managers in an organization.
Findings – The study showed that the reason given for applying Lean are different between a manager that has started to apply Lean and a manager that has not yet started to apply Lean in their organization and that it is a difference between their basic assumptions.
Originality/Value – The paper indicates the importance of knowing the managers’ values when applying Lean and the importance to educate managers’ to get a deeper understanding of Lean.
Paper type Case study
Place, publisher, year, edition, pages
2013. 1206-1215 p.
Lean, Quality Management, leadership, value, implementation
Other Engineering and Technologies not elsewhere specified
IdentifiersURN: urn:nbn:se:miun:diva-23388ISBN: 978-961-232-269-4OAI: oai:DiVA.org:miun-23388DiVA: diva2:761622
16th Quality Management and Organizational Development Conference, Portorož, 2013