Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Mätning av kvalitetsbristkostnader i tillverkningsindustrin: En fallstudie på ABB Control Products Sweden
KTH, School of Industrial Engineering and Management (ITM), Production Engineering.
KTH, School of Industrial Engineering and Management (ITM), Production Engineering.
2014 (Swedish)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [sv]

Detta arbete syftar huvudsakligen till att bidra med rekommendationer för hur ett system för mätning av kvalitetsbristkostnader hos ABB-enheten Control products Sweden bör upprättas. ABB:s globala riktlinjer för vad som ska mätas i ett sådant system har fungerat som utgångspunkt. I rapporten diskuteras vidare hur arbetet med mätsystemet ska upprätthållas utifrån ett ledarskapsperspektiv. I studien har en litteraturstudie legat till grund för en nulägesbeskrivning, en benchmarkingstudie, deltagande observationer och intervjuer. Rapporten innehåller också en sällsynt detaljerat beskriven kvalitetsbristkostnadsmätning som fungerar som riktmärke för enhetens fortsatta arbete med kvalitetsbristkostnader.

Abstract [en]

This research sought to submit a recommendation of a cost of poor quality performance measurement system for the ABB unit of Control Products Sweden. The global ABB guidelines for such a measurement system worked as an aid for deciding what types of costs of poor quality are relevant. Further, the aspect of leadership in the continued work for maintaining the measurements is discussed. In order to succeed in this, a research foundation was established based on a literature review. This framework was used as a tool, when performing a current status report, a benchmarking study, a participant observation study and employee interviews. The result is a detailed description of how cost of poor quality measurements should be performed. It also states the level of the costs of poor quality in the company by actually conducting a sample measurement. The results are subjected for continuous future measurement at the company, which is further discussed in a concluding chapter.

Place, publisher, year, edition, pages
2014. , 69 p.
Series
Examensarbete inom industriell produktion, avancerad nivå, 597
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:kth:diva-151272OAI: oai:DiVA.org:kth-151272DiVA: diva2:747410
Examiners
Available from: 2014-09-16 Created: 2014-09-16 Last updated: 2014-09-16Bibliographically approved

Open Access in DiVA

fulltext(2500 kB)1055 downloads
File information
File name FULLTEXT01.pdfFile size 2500 kBChecksum SHA-512
77957cfe52300c7aaffdc6becd26e5d6f4f3a7d6ac8e43aae86703e28eb2c2042d1617e9d1c01f328f58880e2a1b0003d299ebfa0aea0240aa87fa88f3f67fe0
Type fulltextMimetype application/pdf

By organisation
Production Engineering
Engineering and Technology

Search outside of DiVA

GoogleGoogle Scholar
Total: 1055 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 527 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf