Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Improving the quality of care through communication arena
Kristianstad University, School of Health and Society, Avdelningen för Hälsovetenskap. Kristianstad University, Research Platform for Collaboration for Health.ORCID iD: 0000-0002-5612-7698
2013 (English)In: International Journal of Integrated Care, ISSN 1568-4156, E-ISSN 1568-4156, Vol. 13, no WCIC Conf SupplArticle in journal, Meeting abstract (Other academic) Published
Abstract [en]

Purpose: Collaboration has become an increasingly more common strategy when developing care sectors while, coincidentally, experience and research show that collaboration development may be problematic in itself. This study aims to achieve better understanding of collaboration processes.

Method: A local project that aimed at improving the quality of healthcare and social care by developing the co-operation between organizations took place in Sweden, and by using participatory action research, PAR, this process was followed between 2004 and 2008. Material was gathered through participant observation from the perspective of patients, relatives, staff, managers and politicians. A descriptive narrative was compiled and a hermeneutic interpretation was performed.

Results: Initially, the development of collaboration was impeded due to lack of communication between the participants from various levels within the organizations. With the support of PAR, communication arenas were arranged to handle social interaction as well as different perspectives and conflicts, which led to improved collaboration within the organizations as well as between the care organizations.

Conclusion: Development of collaboration between organizations reflects how collaboration within one organization works. Collaboration is a social and interpersonal phenomenon, and readily available communication arenas are crucial for its development.

Place, publisher, year, edition, pages
2013. Vol. 13, no WCIC Conf Suppl
Keyword [en]
collaboration, processes, social interaction, communication arenas
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
URN: urn:nbn:se:hkr:diva-12830ISI: 000343384300033OAI: oai:DiVA.org:hkr-12830DiVA: diva2:744000
Conference
World Congress on Integrated Care 2013, Singapore, November 7-9, 2013
Available from: 2014-09-05 Created: 2014-09-05 Last updated: 2017-12-05Bibliographically approved

Open Access in DiVA

fulltext(114 kB)66 downloads
File information
File name FULLTEXT01.pdfFile size 114 kBChecksum SHA-512
07ad7ebc563eae6099a2738b1b68eee2d0832a8adc8cc97633a0158f16160cb7ad871a2c0ca63b03468e0df11a289980920acc0086b1b3acebac7c5aad0ae24c
Type fulltextMimetype application/pdf
fulltext(128 kB)56 downloads
File information
File name FULLTEXT02.pdfFile size 128 kBChecksum SHA-512
88b7a9df64b56caa26879fc97b13967a6ec3ec12f79a1ba0b61508b02f5250cf3dbd8424b6b718c70121eaab1d8283b800c11ef28e020bc0fc81db22add4c3ab
Type fulltextMimetype application/pdf

Other links

Poster abstract

Search in DiVA

By author/editor
Furenbäck, Ingela
By organisation
Avdelningen för HälsovetenskapResearch Platform for Collaboration for Health
In the same journal
International Journal of Integrated Care
Health Care Service and Management, Health Policy and Services and Health Economy

Search outside of DiVA

GoogleGoogle Scholar
Total: 122 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 175 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf