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Writing in Your Own Voice?: Managing Interpersonal Meanings in Elder Care Literacy Practices
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Languages, Department of Scandinavian Languages.
2014 (English)In: Vernacular Literacies: Past, Present and Future / [ed] Edlund, Ann-Catrine, Edlund, Lars-Erik och Haugen, Susanne, Umeå: Institutionen för språkstudier, Umeå universitet; Kungl. Skytteanska Samfundet , 2014, 29-43 p.Chapter in book (Refereed)
Abstract [en]

Writing is a significant part of work in elder care today.Fieldwork in the project Care work as language work has shown how documentationand other literacy practices cause stress, due both to lackof time and to discursive dilemmas: in order to write the right way thestaff need to repress parts of their work knowledge. Personal experience,feelings and opinions can only be expressed orally, in meetings– or by applying intricate techniques of code writing. In this article, thediscursive dilemmas of elder care writing are explored with a focus oninterpersonal meanings. Tools from systemic-functional grammar andthe Appraisal framework are used to investigate how personal and subjectivestances are taken or avoided in writing and in an oral meeting.Care workers take positions, lean on external authority and express feelings.The analysis shows how the use of heterogloss, i.e. invoking othervoices, makes it possible to convey relevant information without breakingthe institutional rules of neutral writing. The amount of personalstance-taking varies both according to genre and between speech andwriting. The more informal the situation or text, the less is the need to“cover one’s back” or strive for neutrality.

Place, publisher, year, edition, pages
Umeå: Institutionen för språkstudier, Umeå universitet; Kungl. Skytteanska Samfundet , 2014. 29-43 p.
, Northern studies monographs, ISSN 2000-0405 ; 3
Keyword [en]
literacy, elder care, knowledge, discourse, interpersonal, systemic-functional grammar, Appraisal, heterogloss
National Category
Specific Languages
Research subject
Scandinavian Languages
URN: urn:nbn:se:uu:diva-230364ISBN: 978-91-88466-86-0OAI: diva2:740196
Omsorg som språkarbete
Forte, Swedish Research Council for Health, Working Life and Welfare
Available from: 2014-08-22 Created: 2014-08-22 Last updated: 2014-08-27Bibliographically approved

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Karlsson, Anna-Malin
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