Change search
ReferencesLink to record
Permanent link

Direct link
Public Sector Innovation: An Empirical Study on Managers in the Norwegian Public Sector
Norwegian University of Science and Technology, Faculty of Social Sciences and Technology Management, Department of Industrial Economics and Technology Management.
Norwegian University of Science and Technology, Faculty of Social Sciences and Technology Management, Department of Industrial Economics and Technology Management.
2014 (English)MasteroppgaveStudent thesis
Abstract [en]

Innovation in the public sector is crucial in order to maintain the high levels of welfare services the public sector provides, and for the public sector to be able to address the economic and societal challenges it face. This master thesis studies the topic of public sector innovation from a managerial perspective. The thesis is paper-based, thus the main academic contribution can be found in the appended papers. The opening document includes an introduction to the research field of public sector innovation. The two appended papers are based on an empirical study of managers in Norwegian public sector organizations. Paper one investigates how managers understand and view central concepts of innovation, as well as the managerial role and responsibility related to innovation. Although the study suggest that the managers understand innovation on a conceptual level, the managers’ lack of precision in the understanding of innovation call for the establishment of a common definition of the concept for the public sector. The analysis shows that managers struggled with issues such as; novelty, degree of change necessary, and the implementation phase, when discussing what constitutes innovation. The understanding of the managerial role, and responsibilities regarding innovation, is further found to differ between public sector organizations. Paper two investigates the influence the environmental context may have on public organizations’ innovative abilities. The Organizations’ ability to innovate is found closely connected to the ability to adapt to an altered environment. Thus, the findings indicate that the environmental context of the organization does influence and affect the organization’s innovative abilities. Managers in organizations at agency level are further found to show more permeable to the organizations’ environmental context, compared to managers at ministerial level. This could be explained by more frequent interaction and involvement with external actors for the organizations at agency level.

Place, publisher, year, edition, pages
Institutt for industriell økonomi og teknologiledelse , 2014. , 107 p.
URN: urn:nbn:no:ntnu:diva-25627Local ID: ntnudaim:11698OAI: diva2:737985
Available from: 2014-08-14 Created: 2014-08-14 Last updated: 2014-08-14Bibliographically approved

Open Access in DiVA

fulltext(4665 kB)622 downloads
File information
File name FULLTEXT01.pdfFile size 4665 kBChecksum SHA-512
Type fulltextMimetype application/pdf
cover(184 kB)0 downloads
File information
File name COVER01.pdfFile size 184 kBChecksum SHA-512
Type coverMimetype application/pdf

By organisation
Department of Industrial Economics and Technology Management

Search outside of DiVA

GoogleGoogle Scholar
Total: 622 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 523 hits
ReferencesLink to record
Permanent link

Direct link