BACKGROUND: Choosing the right communication strategy is essential for
organizations in today’s business. Nowadays, all organizations
are facing operational changes; therefore, internal
communication is significant for all businesses. Internal
communication focuses on information and knowledge sharing
activities within organizations, which are led by leaders that
have the responsibility to distribute information and knowledge
to employees in the organization and across departments
PURPOSE: The purpose of the study is to investigate the relationship
between internal communication and its components and how
it affects team performance.
METHOD: The research was a quantitative case study where 42 out of 70
employees at Specma Seals AB answered the questionnaire.
The survey was sent out by email, using surveygizmo.com in
April 2014. The response rate was 60%. A meeting with Specma
Seals was arranged to conduct a deeper understanding of the
CONCLUSION: The conclusion of this study is that two of the hypotheses were
supported and one rejected meaning that leadership and
information and knowledge sharing has a positive relationship
with team performance meanwhile cross-functionality didn’t.
2014. , 56 p.
Internal Communication, Leadership, Knowledge & Information Sharing, Crossfunctionality