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Adoption of COBIT5 and ITIL in Small and Medium Size Enterprises in China
Jönköping University, School of Engineering, JTH. Research area Information Engineering.
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.
2014 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This thesis investigates the adoption of COBIT5 and ITIL used as the frameworks for IT governance (ITG) in Chinese Small and Medium Size Enterprises(SMEs). With the implementation of IT governance, the IT will be fully used to promote the core business of the enterprise and the risk and investments of IT will be balanced.

To achieve the purpose of this thesis, questionnaire and mail survey are used as the method for research. We received 140 responds from the Chinese SMEs and these data are used to analysis and the results are used to answer the research questions.

As a result shows that , ITIL is more adopted by Chinese SMEs since its solution gets from the best practice and easier to apply than COBIT. In addition, the author generate suggestion for Chinese SMEs and hope these suggestions will improve the IT governance work in those companies.

Place, publisher, year, edition, pages
2014. , 58 p.
Keyword [en]
COBIT, ITIL, China SMEs, Framework
National Category
Information Systems, Social aspects
URN: urn:nbn:se:hj:diva-24147OAI: diva2:727297
Subject / course
JTH, Informatics
Available from: 2014-06-23 Created: 2014-06-19 Last updated: 2014-06-23Bibliographically approved

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