Din sökning gav inga träffar: En undersökning om folkbibliotekspersonal och deras upplevelser vid sökning i bibliotekskatalogen
Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Today, one of the foremost tools used by the library staff is the library catalogue search tools. It has come to our understanding that some library staff are dissatisfied with how the search tools works. The aim of this study is to illuminate the library staff's negative experiences of the search tools, and to present a basis for future discussion and development. To our help we have used a quantitative survey which were sent to library staff that used one of the two largest integrated library systems in Sweden, BOOK-IT and Mikromarc. The questions regarded the library staff's perception of a number of features in the search tools. The results showed that in general, the overall impression of the catalogue search tools were positive, even though dissatisfaction with specific features could be observed, e.g. the system's way of handling misspellings and the ability to search the catalogue when the system is offline. This study can be seen as a small step on the way to better search tools in the library catalogue, giving the library staff better and more effective ways of providing service to the library users.
Place, publisher, year, edition, pages
2014. , 43 p.
användbarhet, katalogsystem, biblioteksdatasystem, sökverktyg, folkbibliotek, bibliotekspersonal, TAM, användbarhetsteori
IdentifiersURN: urn:nbn:se:lnu:diva-35330OAI: oai:DiVA.org:lnu-35330DiVA: diva2:726703
Subject / course
Library and Information Science
Library and information science, 180 credits
Jansson, Bertil, Fil. drKåhre, Peter, Fil. dr
Seldén, Lars, Docent