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Användarinvolvering vid systemutvecklingsprojekt i vården
Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE).
Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE).
2014 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Vårdsektorns IT-system fungerar inte optimalt ur användarsynpunkt då acceptansen bland de olika professionerna är låg.  När IT-systemen inte klarar av att stötta vårdaktörerna i deras dagliga arbete så kan det medföra en rad olika följder så som stress, tidsbrist och minskad patientsäkerhet. Därför ser vi att IT-systemen bör utvecklas ut användarsynpunkt för att klara av att fylla sin funktion som ett hjälpmedel i vården. Denna uppsats ämnar undersöka hur användarinvolvering vid systemutvecklingsprojekt i vården kan utvecklas. Genom en intervjustudie så kartlades den nuvarande situationen i vården. Med detta som utgångspunkt har vi sedan föreslagit tekniker och verktyg som kan hjälpa leverantörer och beställare att förbättra användarinvolveringen vid implementering av nya IT-system i vården.

Nyckelord; IT-system i vård, användarinvolvering, Participatory Design, systemutveckling

Abstract [en]

The IT-systems in the Health Care section does not perform well since the user acceptance among the different professions is low. When IT-systems become unable to support health operators in their daily work, it can cause a variety of effects such as stress, lack of time and reduced patient safety. Hence we see that IT systems should be developed from the user point of view to be able to fulfill its function as a tool in health care. This paper intends to investigate how user involvement in system development projects in health care, can be developed. The study is based on interviews which aimed to map the current situation in health care. Based on this, we propose techniques and tools that can help providers and clients to improve user involvement when implementing new IT systems in healthcare.

Keywords; Healthcare systems, user involvement, Participatory Design, system development

Place, publisher, year, edition, pages
2014.
Keyword [sv]
IT-system i vård, användarinvolvering
National Category
Information Systems
Identifiers
URN: urn:nbn:se:hh:diva-25720OAI: oai:DiVA.org:hh-25720DiVA: diva2:726322
Subject / course
Informatics
Supervisors
Examiners
Available from: 2014-06-26 Created: 2014-06-18 Last updated: 2014-06-26Bibliographically approved

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Användarinvolvering vid systemutvecklingsprojekt i vården(683 kB)226 downloads
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Type fulltextMimetype application/pdf

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CiteExportLink to record
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Citation style
  • apa
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  • Other style
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  • de-DE
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  • en-US
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  • nn-NO
  • nn-NB
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  • Other locale
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Output format
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