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”Ungefär som man har det hemma ska man ha det på jobbet.”: Kontaktmannaskap på HVB för barn och unga ur ett nyinstitutionellt perspektiv
Linnaeus University, Faculty of Social Sciences, Department of Social Work.
Linnaeus University, Faculty of Social Sciences, Department of Social Work.
2014 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Similar as you have it at home you should have it at work. : The key staff concept in residential care for children and young people from a neo-institutional perspective (English)
Abstract [en]

The purpose of this study was to analyze how the key staff concept is used in residential care for children and young people and which role the key staff concept plays in the organization.

The study was based on semi-structured qualitative interviews with six key staff and two managers from two different residential care facilities for children and young people. The theoretical perspective used was the neo-institutional theory and Hasenfeld´s term Human service organizations.

One of the conclusions of the study was that the key staff describe that they have a central role when it comes to the treatment of the children. Another conclusion showed the variety of tasks that the key staff have, like the administrative work that they do. They also have an educational role, similar to the one that parents normally have which means that they are responsible of parenting the children. They also described themselves as a link between the children and their social network. The people interviewed justified the use of the key staff concept as it gives structure for the work, security to the children and serves as a guide on how to create and maintain relationships. The institutional processes shown in the key staff concept are: the coercive, which can be seen by the obligation to follow the treatment plans. The mimetic, since it exists only a few ways to organize the work and the normative which shows that their education and/or the level of education can affect the approach that they have towards the children.

Place, publisher, year, edition, pages
Keyword [en]
Neo-institutional theory, human service organizations, residential care, key staff concept
Keyword [sv]
Nyinstitutionellteori, människobehandlande organisationer, HVB, kontaktmannaskap
National Category
Social Work
URN: urn:nbn:se:lnu:diva-35115OAI: diva2:724934
Subject / course
Social Work
Educational program
Social Work Study Programme, 210 credits
Available from: 2014-06-18 Created: 2014-06-13 Last updated: 2014-06-18Bibliographically approved

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