Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Styrning via internkommunikation: trendsnack eller en bortglömd självklarhet...?
Södertörn University, School of Business Studies.
Södertörn University, School of Business Studies.
2006 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

In regards to a request placed by the manager of Måltidsservice I Sollentuna Kommun, we have agreed to investigate the internal communication within the organization. The purpose of the essay is to describe the necessity of internal communication within the organization and to identify its strengths and weaknesses.

It’s of the utmost importance that the internal communication is under constant care. It contributes to creating fellowship and to motivate people to greater achievements. At the end of the day it’s the managers responsibility to create a well-developed internal communication. It’s also their ability that set’s the limit of success.

In order to develop a basic image of the definition – good internal communication – we spent a great deal of time learning the fundamentals and brought out relevant theories on the subject. Furthermore we made an on-site survey, interviewing and observing the greater part of the organizations employees, covering anyone from the day-to-day operation to the top management.

The survey clearly showed the importance of the internal communication for the organizations well being. Måltidsservice is not a healthy organization and the people within it aren’t feeling well. This is a clear result of an internal communication in need of improvement.

Having said this, there are a few people within Måltidsservice that manages the art of communication. They make up the strength of the organization and they hold a most valuable competence, necessary to the rest of the staff in order to help them improve their communicative skills. To help the process, management has to be aware of the communicative problems and open their minds to a change, letting competent people advise on improvement processes.

As a direct result of fear for the management a great deal of the employees do not dare to venture their opinions on subjects, relevant to their everyday operation. Furthermore there is a gap in language skills between the employees that contributes to the lack of having a fully functioning system for internal communication. A great deal of information never reaches the staff and the information that does break through the sub-management, is in most cases presented without a complimentary explanation of its purpose. The internal communication, within Måltidsservice in all, is well kept to the top management wherefore the sub-management, out of fear, never ventures their true opinions in order to be able to sustain any existing appreciation from the top management in whichever form that may be.

Place, publisher, year, edition, pages
2006. , 52 p.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:sh:diva-24042OAI: oai:DiVA.org:sh-24042DiVA: diva2:723346
Subject / course
Business Studies
Uppsok
Social and Behavioural Science, Law
Supervisors
Note

In regards to a request placed by the manager of Måltidsservice I Sollentuna Kommun, we have agreed to investigate the internal communication within the organization. The purpose of the essay is to describe the necessity of internal communication within the organization and to identify its strengths and weaknesses.

It’s of the utmost importance that the internal communication is under constant care. It contributes to creating fellowship and to motivate people to greater achievements. At the end of the day it’s the managers responsibility to create a well-developed internal communication. It’s also their ability that set’s the limit of success.

In order to develop a basic image of the definition – good internal communication – we spent a great deal of time learning the fundamentals and brought out relevant theories on the subject. Furthermore we made an on-site survey, interviewing and observing the greater part of the organizations employees, covering anyone from the day-to-day operation to the top management.

The survey clearly showed the importance of the internal communication for the organizations well being. Måltidsservice is not a healthy organization and the people within it aren’t feeling well. This is a clear result of an internal communication in need of improvement.

Having said this, there are a few people within Måltidsservice that manages the art of communication. They make up the strength of the organization and they hold a most valuable competence, necessary to the rest of the staff in order to help them improve their communicative skills. To help the process, management has to be aware of the communicative problems and open their minds to a change, letting competent people advise on improvement processes.

As a direct result of fear for the management a great deal of the employees do not dare to venture their opinions on subjects, relevant to their everyday operation. Furthermore there is a gap in language skills between the employees that contributes to the lack of having a fully functioning system for internal communication. A great deal of information never reaches the staff and the information that does break through the sub-management, is in most cases presented without a complimentary explanation of its purpose. The internal communication, within Måltidsservice in all, is well kept to the top management wherefore the sub-management, out of fear, never ventures their true opinions in order to be able to sustain any existing appreciation from the top management in whichever form that may be.

Available from: 2014-06-11 Created: 2014-06-10 Last updated: 2016-07-08Bibliographically approved

Open Access in DiVA

D-uppsats Cecilia Norling och Karl Andersson 2006(461 kB)230 downloads
File information
File name FULLTEXT01.pdfFile size 461 kBChecksum SHA-512
cb376006aec284f6aae58a074356b0b6a2e54398327f5a1c633b10cbcc7302fc7714bcb655cb5fd80692e0195829262cb298f0fd4af4d7827d07021acafaa35b
Type fulltextMimetype application/pdf

By organisation
School of Business Studies
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 230 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 168 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf