Ledarskap och etik: En studie om Strukturellt etiskt klimat & Situationsbaserat etiskt beslutsfattande i fastighetsmäklarbranschen
Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Title: Leadership and ethics in the Real estate agent-industry
Level: Final assignment for Bachelor Degree in Business Administration
Authors: Paula Massamiri & Therese Delmar
Supervisor: Lars-Johan Åge, Jonas Molin & Jens Eklinder Frick
Date: 2014 – May
Purpose of study: The aim of this study is to create an understanding of how leaders trough a Structural ethical climate can contribute to a Situation-based ethical decision-making of their employees.
Method: We have used a qualitative method and conducted semi-structured interviews with respondents from real estate agent firms. When we studied our phenomenon, our overall research deign was qualitative interviews. Our data has been analyzed with an abductive method of analysis, influenced by Grounded theory.
Results and conclusions: The study shows that leaders in the real estate agent-business trough a Structural ethical climate contributes to a Situation-based ethical decision-making of their employees by acting as role models, leads by example, highlighting the office values and rewards & punishes behaviors to control their employees’ ethical decision making.
Suggestions for further research: We believe that future studies can be conducted through observations to study both leaders and employees, to pay attention to employees’ opinions and reflect on what affects them. Another interesting premiss would be to study leaders from different sales organizations in order to see the similarities and differences between different selling industries.
Contribution: Our study contributes to better understanding of the leaders in the Real estate agent-industry influence on ethical decision-making among its employees. We have created a model that describes the relationships between leadership, Structural ethical climate and Situation-based ethical decision-making in the Real estate agent-industry.
Key words: Leader, Ethics, Ethical climate, Ethical decision making
Place, publisher, year, edition, pages
2014. , 112 p.
etik, ledare, etiskt klimat, etiskt beslutsfattande
IdentifiersURN: urn:nbn:se:hig:diva-16753Archive number: FE1:54/2014OAI: oai:DiVA.org:hig-16753DiVA: diva2:722326
Real estate brokering
Åge, Lars-JohanMolin, JonasEklinder Frick, Jens
Philipson, Sarah, Dr