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Interactive and more usable approach towards Customer Product Information
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Informatics and Media.
2014 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Information about complex technical products such as Radio base Stations (RBS) needsto be presented in ways that make them easy to understand. The aim of this project was toinvestigate Ericsson´s Customer Product Information for complex technical productsfrom the users’ point of view and propose improvements to the user interface. Userrequirements were gathered from interviews and from literature on digital libraries,search and navigation. Several usability problems were identified and analyzed. Aprototype was made that demonstrate proposed design solutions to the found problems.General recommendations for digital libraries of customer information about technicalproducts are given.

Place, publisher, year, edition, pages
2014. , 70 p.
National Category
Social Sciences
URN: urn:nbn:se:uu:diva-225637OAI: diva2:721834
Subject / course
Human-Computer Interaction
Educational program
Master Programme in Human-Computer Interaction
Available from: 2014-09-29 Created: 2014-06-05 Last updated: 2014-09-29Bibliographically approved

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