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Headsetkommunikation för maskinbesättning: En kvalitativ studie om hur headsetkommunikation upplevs påverka personlig säkerhet och arbetseffektivitet för maskinbesättningen.
Linnaeus University, Faculty of Technology, Kalmar Maritime Academy.
2014 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Detta är en kvalitativ intervjustudie som undersöker maskinpersonalens upplevelser av att använda headsetkommunikation i arbetet ombord. Totalt sex stycken maskinbesättningsmedlemmar intervjuades om deras upplevelser av hur headsetkommunikation har påverkat utförandet av arbetet, personlig säkerhet och tidseffektivitet. Resultaten som framkom av intervjuerna visar på att kommunikationen förbättrats med headsetkommunikation genom att talkommunikationen inte begränsas av höga bullernivåer vilket leder till minskad röstbelastning. De intervjuade vittnade om att den förbättrade kommunikationen underlättade i arbetet och ökade den personliga säkerheten genom att risken för missförstånd minskade samt att maskinbesättningens situationsmedvetenhet ökade. Förbättrad ergonomi vid svåra arbetsställningar i trånga utrymmen jämfört med handburna radioapparater upplevdes även det som en fördel med headsetkommunikation. Tidsåtgången i arbetet upplevdes minska när tillgängligheten till andra besättningsmedlemmar på kommunikationsradio ökade eftersom det minskade behovet av att förflytta sig för att kommunicera samtidigt som det kan leda till snabbare responstider. Den ökade tillgängligheten upplevdes även kunna leda till att olyckor inom maskinrummet upptäcks snabbare till följd av att ett uteblivet svar på radioanrop kan ses som ett avvikande beteende.

Abstract [en]

This is a qualitative interview study researching the experience engine room personnel have with using headset communication in their work onboard. A total of six crewmembers were interviewed about their experiences and how headset communication had affected their ability to perform their work, personal safety and time efficiency. The results showed that communication had improved with the use of headsets and that speech communication where no longer limited by high noise levels which in turn leads to less strain on the voice. The interviewed crew members testified that the improved communication facilitated their work and enhanced the personal safety by decreasing the risk for misunderstandings and increasing their situational awareness. Increased ergonomics in situations with difficult working postures and limited space in comparison with hand held radios were also observed as an advantage with headset communication. Time efficiency was perceived to improve since the availability of other crewmembers on the radio increased and decreased the need for moving to another area to communicate which at the same time lead to faster response times. Increased availability of crewmembers on the radio could also shorten the time before an accident in the engine room is detected since a failure to answer a radio call would be seen as irregular behavior.

Place, publisher, year, edition, pages
2014.
Keyword [en]
headset, communication, personal safety, work efficiency, engine room personnel, work environment, situational awareness
Keyword [sv]
headset, kommunikation, personlig säkerhet, arbetseffektivitet, maskinpersonal, arbetsmiljö, situationsmedvetenhet
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:lnu:diva-34503OAI: oai:DiVA.org:lnu-34503DiVA: diva2:720530
Subject / course
Chief Engineer
Educational program
Marine Engineering Programme (4 years) with onboard practical training placement, 180 credits
Supervisors
Examiners
Available from: 2014-06-02 Created: 2014-05-30 Last updated: 2014-06-02Bibliographically approved

Open Access in DiVA

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File name FULLTEXT01.pdfFile size 458 kBChecksum SHA-512
8cfd53641249603600d9445b204b8c8cff22c58fe92169cabbdde5dcc905b6b70217c43a75e4b487a2eec258e5022432ee6610d677d5827836f72ef382d25f3d
Type fulltextMimetype application/pdf

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • de-DE
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  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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