Old Practices – New Technology: Observation of how established practices meet new technology
2000 (English)In: Designing Cooperative Systems: The Use of Theories and Models- Proc. of the 5th Int. Conf. on the Design of Coop. Syst. (COOP’2000) / [ed] Dieng-Kuntz, R., Giboin, A., Karsenty, L., De Michelis, G., Amsterdam: IOS Press, 2000, Vol. 58, 35-49 p.Conference paper (Refereed)
Most technology for command and control units is developed from top-down visions and models of an ideal team and technology fit. Such models seldom pay attention to social and historical practises. In Sweden there is a futuristic command and control post under development. The system is intended for civilian and military handling of crises. In spring 1999, a training session was carried out in an elaborated virtual environment. The session was video recorded. In this paper we present and discuss our observations from this session. We have especially focused on the team organisation and use of technology from a bottom-up perspective. As we suspected we found a clash between old practices and what new technology affords. We describe our observations and discuss them in connection to how the system is coupled to external units. One main conclusion is that the team members seem to be more coupled to their subordinate units than to the command and control team.
Place, publisher, year, edition, pages
Amsterdam: IOS Press, 2000. Vol. 58, 35-49 p.
, Frontiers in Artificial Intelligence and Applications, ISSN 0922-6389 ; 58
Command and Control, CSCW, Decision system, Human Co-operation, Practice, Information Sharing, Information System, Shared workspace, System Evaluation, Team Processes, Virtual environment
Human Aspects of ICT
Research subject Computer Science with specialization in Human-Computer Interaction
IdentifiersURN: urn:nbn:se:uu:diva-221772ISBN: 978-1-58603-042-1OAI: oai:DiVA.org:uu-221772DiVA: diva2:709973
4th International Conference on the Design of Cooperative Systems (COOP 2000). The Use of Theories and Models in Designing Cooperative Systems, May 23-26, 2000, Sophia Antipolis, France