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Asked and Answered: Communication Patterns of Experts on an Online Forum
Linnaeus University, Faculty of Technology, Department of Computer Science.ORCID iD: 0000-0002-0835-823X
University of Gothenburg / Chalmers.ORCID iD: 0000-0003-1173-5187
2013 (English)In: Proceedings IRIS36: August 11-14 2013 at Gran, Norway, 2013Conference paper, Published paper (Refereed)
Abstract [en]

The notion of network structure for social relations dates back half a century. Nowadays people form social networks offline as well as online. At an online community people are connected trough information exchange of sorts. Interest groups form often forums to aid each other and discuss things. Programmers are no exception and a question and answer site called Stack Overflow has been up and running since 2008. Our focus is to find patterns of how people interact on this online community and see if we can find expert users. We find 4 different ways to categorize experts, which result in different rankings. We also investigate how expertise is divided among topics, and find some overlap with the global ranking. 

Place, publisher, year, edition, pages
2013.
Keyword [en]
social network, online community, social network analysis, help seeking, programming, communication patterns, expert finding
National Category
Information Systems Computer Science Software Engineering
Research subject
Computer and Information Sciences Computer Science, Computer Science
Identifiers
URN: urn:nbn:se:lnu:diva-33541OAI: oai:DiVA.org:lnu-33541DiVA: diva2:709602
Conference
36th Information Systems Research Seminar in Scandinavia
Funder
Vinnova
Available from: 2014-04-02 Created: 2014-04-02 Last updated: 2015-05-26Bibliographically approved

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fulltext(272 kB)272 downloads
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Wingkvist, AnnaEricsson, Morgan

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CiteExportLink to record
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