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Meaning-making knowledge sharing: Learning aspects of a Sandvik knowledge management system
KTH, School of Education and Communication in Engineering Science (ECE).
2014 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
Meningsskapande kunskapsdelning : Lärandeaspekter hos ett kunskapsdelningssysten på Sandvik (Swedish)
Abstract [en]

The focus of this thesis is the KMS at a Sandvik design department. Purposed to deal with information overload using user-generated content, it is also intended to enable the employees to share knowledge. Previous research has studied what motivates employees to use technology for knowledge sharing. This study seeks beyond what is motivating and instead asks what it is that creates meaning for the employees in using and contributing to the KMS. Based on what is found to be meaning-making the thesis discusses and highlights design considerations for the KMS. Qualitative methods as well as theories on learning, motivation and meaning-making is used. Six employees were interviewed and the analysis suggests using thematization that what is meaning-making for the employee is linked with the approach towards work tasks. Meaning-making aspects is seen as either instrumental or social. The use of communicative and social features should be considered.

Abstract [sv]

I uppsatsens fokus står en kunskapsdelningsplattform på en av Sandvikskonstruktionsavdelningar. Plattformen ska med användargenererat innehåll underlätta informationssökning samt tillåta användarna att dela kunskap. Tidigare forskning har studerat vad som motiverar anställda att använda datorsystem till att dela kunskap. Denna uppsats söker bortom vad som motiverar och frågar istället vad det är som skapar mening för de anställda i att använda sig av och bidra till denna plattform. Utifrån detta diskuterar och föreslår uppsatsen designförslag till plattformen. Kvalitativa metoder samt teorier om lärande, motivation och meningsskapande används. Sex anställda intervjuades och i den efterföljande analysen som bestod av tematisering framkom det att vad som skapar mening för den anställde går hand i hand med hur denne ser sina arbetsuppgifter. De meningsskapande aspekterna betraktas som antingen instrumentella eller sociala. Användning av kommunikativa och sociala funktioner föreslås till utformningen av plattformen.

Place, publisher, year, edition, pages
2014.
Keyword [en]
meaning-making, knowledge sharing, knowledge management system, qualitative research, learning, motivation
Keyword [sv]
meningsskapande, kunskapsdelning, kunskapshanteringssystem, kvalitativ forskning, lärande, motivation
National Category
Learning
Identifiers
URN: urn:nbn:se:kth:diva-142647OAI: oai:DiVA.org:kth-142647DiVA: diva2:703967
External cooperation
Sandvik Coromant Sverige AB
Subject / course
Technology and Learning
Educational program
Master of Science in Engineering - Engineering and of Education
Supervisors
Examiners
Available from: 2014-03-10 Created: 2014-03-10 Last updated: 2014-11-21Bibliographically approved

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