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Lärande i andra vågen: En studie om lärande inom företag efter implementering av nytt affärssystem
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
2014 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Learning in the Second Wave : A Study About Learning within Enterprises after Implementing a New ERP System (English)
Abstract [en]

Introducing a new type of IT-structure means a change that employees within an organization must adapt to. Today, many companies have implemented information technology in the form of Enterprise Resource Planning (ERP) Systems and find themselves in th so-called Second Wave stage where an after work is ongoing with continual improvement that involves changes that employees need to understand and act upon. To learn how to work with these recurrent misadventures is of importance because it is seen as a critical factor in order to take advantage of the ERP system and its benefits. To study this a study was conducted through personal interviews at Apoteksgruppen AB which a few years ago introduced a new ERP system. There the authors saw that employees learned in different ways depending on the position, and that the more responsibility this person had the greater freedom this person had to resolve their problems and therefore learned more effectively. The internal support team also proved to play a more important role in addition to this learning.

Place, publisher, year, edition, pages
2014. , 34 p.
Keyword [en]
ERP, best practice, learning, Second Wave, support, workaround
Keyword [sv]
affärssystem, andra vågen, best practice, lärande, support, workaround
National Category
Business Administration
Identifiers
URN: urn:nbn:se:uu:diva-219536OAI: oai:DiVA.org:uu-219536DiVA: diva2:700136
Subject / course
Business Studies
Educational program
Ekonomie kandidatprogrammet
Supervisors
Available from: 2014-03-04 Created: 2014-03-03 Last updated: 2014-03-04Bibliographically approved

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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