Change search
ReferencesLink to record
Permanent link

Direct link
Mälardalen University, School of Innovation, Design and Engineering.
Mälardalen University, School of Innovation, Design and Engineering.
2014 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

ABB Corporation is a swedish-swiss international company, specializing in power and automation technologies. The company is a joint-venture between ASEA and Brown Bouveri, merging into one company in 1988. ABB has five business unit, where the products and services mainly comes from research and development work within the company. Each business unit performs R&D initiatives and investments within respective area of reach, in order to achieve competitive products and services. ABB Corporate Research is responsible for research and development within the company where R&D initiative takes place. During autumn 2013 ABB Corporate Research will launch an improvement study, which will be the basis for subsequent major project. Information is a key factor within ABB Corporate Research, where each stakeholder in a specific project has access for specific information. The question is, how accessible/searchable is the information, and also how user-friendly is the current information system within the unit.


The mission of the conducted study is to examine what the employees of ABB Corporate Research think about the existing information distribution system for technical reports and publications, also propose overview improvements within the particular area. Delimitation has been established to conduct the study within the department of Software Architecture & Usability (SARU) in Västerås, which is a part of Automation Technology (AT) department, in order to deliver on the required time frame.


Theories regarding Innovation management, Lean thinking, Change management, Information distribution, Integration of information system and Ishikawa was studied thoroughly within the project. A qualitative research methodology was used, based on performing interviews with key personnel within SARU. The interviews converted into key factors (findings), which resulted into correlations to all key factors. A root cause analysis (Ishikawa) was performed, in order to examine and visualize which challenges appear within the current information system.


The result from the conducted analysis and correlations indicates that: the database is not user-friendly enough, it is difficult to acquire correct information, information is not in detail level due to limitation of information, it is time consuming to search in the databases in order to acquire correct information, Usually rely on internal networking instead of searching into the information system, restricted internal security and person based information dependence.


With the help of theories within the project, in combination with the conducted results from the analysis and correlations, improvements have been proposed. Due to the time frame of the project, further analysis should be performed for respective improvement proposals. The improvement proposals could be a starting point for the upcoming project. The improvements proposals are:


  1. RSS Feeds solution for usability efficiency
  2. Standardized Work Methodology
  3. Integrated Database Interface
  4. Internal Information Transparency


The authors recommend implementing all improvement proposals, in order to further achieve productivity and efficiency within the organization.

Place, publisher, year, edition, pages
2014. , 57 p.
Keyword [en]
Innovation Management, Lean Management, Change Management, Information Distribution, Information Integration
National Category
Engineering and Technology
URN: urn:nbn:se:mdh:diva-24484OAI: diva2:696537
External cooperation
ABB Corporate Research Center Vasteras
Subject / course
Innovation Technology
Available from: 2014-02-18 Created: 2014-02-14 Last updated: 2014-02-18Bibliographically approved

Open Access in DiVA

B.Sc THESIS Innovation Technology - Analysis Of The Information Flow at ABB CORPORATE RESEARCH(1066 kB)258 downloads
File information
File name FULLTEXT01.pdfFile size 1066 kBChecksum SHA-512
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Kaffman, JacobKaffman, Joseph
By organisation
School of Innovation, Design and Engineering
Engineering and Technology

Search outside of DiVA

GoogleGoogle Scholar
Total: 258 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 267 hits
ReferencesLink to record
Permanent link

Direct link